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Terms and Conditions

Terms and conditions

Payment Terms

Credit Cards: MasterCard, VISA, Discover, and American Express are welcomed.

Return policy

You have a 30-day window from the date of the invoice to return items purchased from JEEWA. To be eligible for a refund, the product must remain unused and still be in its original packaging. Once we receive the returned item, you can expect a refund to be processed within 3-5 business days.

For returns initiated by the customer, the following handling fees will be applicable:

  • Return via UPS (if it is within the requirement): A $15 handling fee.

  • Return via Motor Freight: A $175 handling fee.

Warranties

Claims concerning faulty materials should be directed to the respective manufacturer based on their warranty conditions. JEEWA will contact the manufacturer to start the claims procedure. Should the manufacturer need samples, JEEWA will supply UPS labels to the client. JEEWA offers no warranties beyond those of the manufacturer. JEEWA will not be responsible for any labor costs arising from defective items.